DOCUMENT INSPECTION

Not all originals are in pristine condition. Those that produce the most accurate images have clear, contrasting text, uniformly light or color-neutral backgrounds, and are on 8.5 x 11 inch paper. RRMC examines the paper quality and imaging potential of sample documents, makes recommendations that achieve a high quality image, and returns your documents in their original condition.

PREPARATION AND HANDLING

The cleaner the document, the better the image. RRMC staff meticulously prepares incoming paper for scanning by removing bindings, staples, fasteners and attachments, repairing torn edges, sorting, and orienting the pages. Your documents are then grouped into batches averaging 35 pages in size, which are kept together throughout the scanning process.

SCANNING

Scanning is the process of converting your paper documents or microfiche into electronic images (called TIFF files) that can be displayed on a computer. RRMC verifies that each image is an exact duplicate of your original and rescans documents, if necessary, to produce a high quality reproduction.

INDEXING

The images of your documents are categorized by RRMC in a way that suits your business, allowing you to quickly search your company's electronic repository. A common way to categorize your documents for easy retrieval is by date or subject matter. If more detailed indexes are required, we will collaborate to develop a customized file plan and indexing structure for your documents.

IMAGE CLEANUP

Some documents, particularly those that are damaged or distorted, may require more time and labor to produce a high quality image. RRMC will inspect a sample of your imaged documents and suggest options that meet your accuracy requirements.

QUALITY ASSURANCE

Samples are randomly selected to verify that the correct index was applied and that the image meets your standards. Our experienced scanning and indexing staff play a critical part in RRMC's quality assurance program. They review each of the images for readability, comparing them to the original and verifying that all critical aspects of your document were captured.